Shipping policy

Shipping Policy

Last updated: August 8, 2026

At The Fragrance Company, we aim to get your order to you as quickly and safely as possible. Please read below for details on our shipping process.

Order Processing

All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will begin processing on the next business day.

Delivery Timeline

We partner with a trusted and reliable courier service provider across India to ensure safe and timely delivery. Once dispatched, delivery typically takes 2–3 working days, depending on your location and pin code.

Please note that delivery timelines may occasionally be affected by weekends, public holidays, or courier-related delays beyond our control. Rest assured, our own processing and dispatch times remain consistent regardless of such external factors.

Order Tracking

You can track your order at any time using our Track Order page on the website. Once your order is dispatched, tracking details will be updated there so you can follow your shipment's progress.

Serviceable Areas

We ship across India. However, a small number of pin codes may currently be unserviceable. Please check the product page at checkout to confirm delivery availability for your location before placing your order.

Delays

While we work with a trusted and reliable service provider to ensure smooth delivery, occasional delays may happen due to weather, regional disruptions, or courier network issues. We appreciate your understanding in such situations.

Need Help?

For any shipping-related questions, message us on WhatsApp: +91 74110 83968